customer call centre

телефонний центр (компанія, що бере на себе роботу щодо спілкування телефоном з клієнтами інших компаній, зокрема й з'ясування проблем щодо розрахунків і под.)

The English-Ukrainian Dictionary. Economics, Finance, Banking, Investmentss, Bank Loans. . 2002.

Смотреть что такое "customer call centre" в других словарях:

  • Call centre — A very large collections call centre in Lakeland, Florida. A call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to… …   Wikipedia

  • call centre — /ˈkɔl sɛntə/ (say kawl sentuh) noun a location at which operators handle a large number of phone calls, usually on behalf of a number of client organisations, either receiving calls, as in a centre providing customer care or information services …   Australian English dictionary

  • call centre — noun an office in which large numbers of telephone calls are handled, especially one providing the customer services functions of a large organization …   English new terms dictionary

  • List of call centre companies — NOTOC The following is a list of notable call centre companies:* Accenture [ [http://bwnt.businessweek.com/brand/2006/ Business Week Article] ] [ [http://www.house.gov/delauro/press/2004/accenture 06 01 04.html Statement of the Hon. Rosa DeLauro… …   Wikipedia

  • Customer communications management — is a term highlighted by research companies such as Gartner Group, Forrester Research and Madison Advisors to define a convergent set of Information Technology solutions that together provide marketing communication professionals the ability to… …   Wikipedia

  • Call Avoidance — is a popular strategyFact|date=January 2008 implemented to reduce inbound call volumes to contact centers in the customer service industry, particularly in the consumer market. It is based on the fact that person to person service calls are time… …   Wikipedia

  • centre — cen‧tre [ˈsentə ǁ ər] , center noun [countable] 1. COMMERCE the place where most of the important things connected with a business or activity happen: • Bahrain has become a major international banking centre. centre of …   Financial and business terms

  • Call-центр — Call центр  может употребляться в следующих значениях: Операторский центр обработки входящих и исходящих звонков. Программно аппаратный комплекс, позволяющий управлять входящими и исходящими звонками. Контактный центр (контакт центр) для… …   Википедия

  • Call center industry in the Philippines — A typical call center production floor in the Philippines One of the many call centers located within Metro Manila Call ce …   Wikipedia

  • Customer intelligence — Contents 1 What it is 2 CI and CRM 3 Process 4 Example sources of data for CI 5 Benefits …   Wikipedia

  • call — {{Roman}}I.{{/Roman}} noun 1 on the telephone ADJECTIVE ▪ phone, telephone ▪ long ▪ quick, short ▪ I ll just make a quick phone call …   Collocations dictionary

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